Was able to take me through step by step to get issue sorted.
This was great for someone who isn’t great with the internet issues.
Scott
I have been working with computers since the days of the Commadore 64 computers back in the 1970's-80's. I am now 87 years old. Jim and Ron both were very patient and did not rush or try to sell me something that I didn't need. Jim Cleaned-up my pc, installed TP Link extender, and fixed my Printer. I am really impressed and satisfied with the work that was done. Honest and straight forward. My pc was clogged up with a lot of junk. My system works better now than when it was brand new. Highly recommend this company.
Don Nash
This has been the best experience we've had with a technician. There were no assumptions that I knew what to do, where to look, etc. Austin was extremely helpful and patient, even with our slow internet, and made the entire process very easy. He recommended a new router, giving several options, and didn't try to sell us anything. I highly recommend Austin as a technician and customer service person. This makes me more likely to buy Asus products, too.
Anita Hunt
I would like to thank Austin for all the help that he did. He was very professional at the same time. He was a fun to talk to. I give him a five-star rating and recommend him to anybody thank you! And have a good day Austin answered all the questions I had
Keith evers
Austin is the best! He was extremely patient with my technological incompetence! I had to move from my prehistoric computer to one more current. You know what a giant pain that can be. You always loose some data, files & apps. He lost nothing in the transfer and it was pretty much like nothing changed operationally for me. It is the people like Austin, not the company, that make it great. His technological prowess and especially his patience is outstanding!
Bruce Laserna
Austin was able to use his years of experience to know that simply switching the HDMI cable would cause my external monitor to be recognized. It has been added to my list of tricks of the trade that the TTB technicians have shown me over the last three years.
Frank Hillenbrand
Netgear is a top-rated modem router manufacturing Company that deals in different variants of modem and routers such as AC3200-Nighthawk X4s, AC3200-NighthawkX4
Harmanjeet Gogna
I have dealt with (other) IT Tech support occasionally for 30 years, this has been the best experience with IT Support. They (he) resolved every issue, including malicious spyware hacks. I am sold on these guys 100%. I am 100% Texas, and had no difficulty communicating with Austin. Recommend him highly! Won't ever go back to best buy support (geek squad, or any other support folks)
Paul
this young man was one of the nicest and informative person i've ever talked too.. he did a wonderful job fixing my computer and helping me install my new router,, without him , i was in trouble,, not no more,, internet protection and i'am just too happy too say more, except thank you for him and your company,, daniel ekkelboom,,
daniel ekkelboom
OUTSTANDING service the techs Austin & Ron were superb! my home system was infected by 26,000 items slowing everything down!
100% Recommend
Mark Bryant
I am quite impressed with WICOMMFI's tech support, and especially with their tech Austin. He never fails to fix my many issues, and he responds to my calls quickly.
These people know what their doing and they it extremely well. I wish I could give them 10 Stars.
Ed Rehrig
I had the best experience I have every had. My computer got hacked, the technical support team did a fantastic job at removing network issues, optimized my system and installed the webroot security protection for my entire system and all devices. The personal support I received was second to none and worth every dollar I spent. Thanks again!!!
Cynthia
This service is the easiest and most friendly anyone could hope for. I have had a few instances to use the service due to moving and equipment purchases.
There is nothing that cannot be taken care of by Austin, my technician.
I highly recommend using this service no matter what your personal skill level.
FRED PEARSON
very professional tech ..Thank you!!
William Sharp
Both Technicians were awesome........I will be happy to call again if I have questions or concerns because I know they will be helpful and honest in their service.....thanks again so much.....
SHIRLEY ADAMS
great job thank you
frances seltz
Good knowledgable staff works hard to please us .
Russell Teams Robertson
great work whole team is great
teju
