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after waiting a long time on hold a tech support guy came on and we did a few tests to see why my computer did not connect to the extender. I was told he needed to take remote control and see what the problem was. After a quick look he said my computer was corrupted and needed to be fixed. After talking to his supervisior he said he could fix it for a fee of $110. I asked why I couldn't take it to a repair shop and was assured that wouldnt help. Funny I was connected to a modem while I was talking to him. When I said I needed to think, he hung up. Go figure. A different tech helped me connect and everything is working now. Just be aware that there are people like this everywhere even though the second tech swore they never charge for service.
I am quite impressed with WICOMMFI's tech support, and especially with their tech Austin. He never fails to fix my many issues, and he responds to my calls quickly.
These people know what their doing and they it extremely well. I wish I could give them 10 Stars.
OUTSTANDING service the techs Austin & Ron were superb! my home system was infected by 26,000 items slowing everything down!
this young man was one of the nicest and informative person i've ever talked too.. he did a wonderful job fixing my computer and helping me install my new router,, without him , i was in trouble,, not no more,, internet protection and i'am just too happy too say more, except thank you for him and your company,, daniel ekkelboom,,
I had the best experience I have every had. My computer got hacked, the technical support team did a fantastic job at removing network issues, optimized my system and installed the webroot security protection for my entire system and all devices. The personal support I received was second to none and worth every dollar I spent. Thanks again!!!
This service is the easiest and most friendly anyone could hope for. I have had a few instances to use the service due to moving and equipment purchases.
There is nothing that cannot be taken care of by Austin, my technician.
I highly recommend using this service no matter what your personal skill level.
very professional tech ..Thank you!!
Both Technicians were awesome........I will be happy to call again if I have questions or concerns because I know they will be helpful and honest in their service.....thanks again so much.....
great job thank you
the technical support was very helpful and provided great service
very naughty guys
services very good I was impress thankyou Austin
Austin was very nice and took care of my problem quickly. I am very satisfied with his support. Thanks
I think he was Knowledgeable.
Nice job getting multiple problems ironed out
Very pleasant, thorough, competent and fixed the problem
service was quick and I understood what was happening at each step. very happy with the entire proceedure.
AUSTIN WAS VERY HELPFUL AND VERY KIND TOOK CARE OF ALL MY PROBLEM.
THANK YOU VERY MUCH MR AUSTIN.
Austin is the BEST!. 8 hours on the phone and he never gave up on my issues. They are resolved. I highly recommend Wicommfi.