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jondarcey
Im not able to get recordings on one of my camera ?
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- try to remove and reinsert your batteries
- resync your camera with your base station
- make sure that your camera is in armed mode and recording is enabled for that specific camera
- try to restart your base station and check again.
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Steps to follow If Arlo is not recording videos –
1.See if there is any update for that camera .
2.Check the mode settings of that particular camera to confirm that video recording is enable .
3.Make sure cameras are in armed mode.
4.Try power cycling your base station.
5.Last thing you can try by resetting the base station and re-sync your camera .
Still not working try calling us on our Toll Free :- 1-800-603-4024 and you can get advance assistance from our level 5 arlo technician .
In this case first of all you need to check the batteries of camera’s and if they are good then go ahead and restart the arlo base station , open the arlo app on your phone or visit arlo.netgear.com on your computer and login to your account , now check out the motion settings of your cameras . Afterwards your cameras will start detecting the motions and recordings of motions detected. All good to go and still if you face any issues call us at 1800-603-4024 and we will help you out.