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  • You need to try the hard reset-
    – Just plug power and remove all other cables.
    – Now press the reset button for 30 seconds.
    – Release it and wait for 4-5 minutes.
    – Once you get the power LED solid and wifi LEDs working plug the ethernet cables again and re-setup your device.
    – If still not working then you need to try 30-30-30- reset.
    – Plug the power cable.
    – Once power LED is solid press the reset button for 30 seconds.
    – Now without releasing reset unplug the power and wait for 30 seconds.
    – After 30 seconds plug the power cable back in and wait for another 30 seconds without releasing the reset button.
    – Now release the reset button and wait for 5-10 minutes.
    – In some cases, no LEDs gets on. Simply restart the router.
    – Try using power socket directly rather than a surge protector.
    If still not working then we can perform a manual firmware installation using utility.
    Call us at 1-800-810-8012 for free installation.

  • If the tplink router is not working after the reset , try to do the following steps:
    > First try to reset the router again, Press and hold the reset button down for 30 seconds
    > Wait for at least 2 minutes the let the router boot up and then try to configure the router again manually
    > if still the router is not working
    > press and hold teh reset button down for 30 seconds.
    > While holding the reset button unplug the router from the power and keep holding the reset button, wait for 30 seconds
    > plug in the router back to the power while holding the reset button and wait for 30 seconds and then release the reset button
    > wait for at least 5 minutes, once you see a solid power light and a solid wifi light reconfigure the router and it should work.

  • Thanks for sharing your concern with us however You need to reset your router with help of a paper clip while plugged in to a wall socket.kindly reset it in a proper way and re setup the device.
    For any help feel free to call us back on 1-800-603-4024.

  • In that case you need to reset your router by inserting the paper clip in reset hole on the back of your router for 15-20 seconds.
    And make sure no other cable is connected on the back of it except the power cable .
    Now set up your router again with all new settings .

Written by bayeh
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