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  • It depends how old is the router and when did you last updated the firmware and if you are able to login to the router page.
    please try and follow the following steps to fix this issue:
    First step:
    > Remove the internet cable thats connected to the router from the modem Reset the router by pressing the reset button for 30 seconds and then wait for 1 minute for the router to boot up.
    > Connect a Ethernet cable back from your modem LAN port to Internet port of the Tplink router, Once you see a solid light for the internet on the router.
    > connect your computer wireless or via Ethernet to the Tplink router to the default name or SSID using the default password from the back of the router.
    > pull up a browser and at the top on the address bar type in 192.168.0.1 or logon to http://www.tplinkwifi.net
    > sigh in with username :admin , password :admin then click on the quick setup select your time zone.
    > select the internet settings as auto detect, it will select Dynamic Ip automatically.
    > Next select do not clone the MAC of this computer.
    >create you name and password if you want to
    > The setup is complete connect your computer back to the new network.
    Step 2
    > now once the router is configured go to the system tools and then to the router firmware upgrade and then download the latest firmware file for the router
    > upload the file and start the upgrade the router will give you immense change
    > if still you face slowness go to the wireless settings and try and change the channels on the wireless 2.4Ghz and 5Ghz.
    now once its done reset the extender and re configure it to the tplink wifi ether using the WPS or manual setup



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  • As you have mentioned that there is some speed issue with your Tp link device kindly follow these steps:-
    1.Reboot the cable modem.
    2.Reboot the Tp link router.
    3.Update the firmware of your router.
    4.Verify if signal is strong through the cable modem.
    5.Disable WPS within the router admin (Advanced Settings > Wireless > Wi-Fi Protected Setup).
    6.Change the ‘Channel’ for 2.4Ghz from Auto to Channel 1 within the router admin (Advanced Settings > Wireless > Wireless Setup)
    7.Clone the ‘MAC Address’ by clicking on the “Clone Your Computer’s MAC Address” button within the router admin (Advanced Settings > WAN > Internet Setup).
    at last you can try this step:-
    8.Go to Advanced Settings > LAN > Host and LAN Settings Change “Enable DNS Proxy” to Off Save.
    your issue will be fixed with these steps if not just reset the router and re configure it.
    for any help feel free to call us on 1-800-603-4024.



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Written by Larry Shier
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