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  • Thanks for sharing your concern with us however kindly mention the make and model of door ring bell so that we can assist you in a better manner.
    For any help feel free to call us back on 1-800-603-4024.



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  • 1.On your mobile device, go to the App Store.
    2.Do a search for “Ring.”
    3.Download and install the Ring app on your mobile device.
    4.Open the Ring App
    5.Select Set Up a Device,
    6.Follow the in-app instructions to create a new account.
    7.Tap “Setup Device”
    8.Select Ring Video Doorbell.
    9.Name your device
    10.Specify your location
    11.Push the Black button on the front of your Ring Doorbell 2 to put the device in Setup mode. When the light on the front of your Ring Doorbell is spinning, tap the Continue button in your app.
    12.Press the Home button on your iPhone or iPad to leave the Ring app.
    13.Navigate to the “Settings” app.
    14.Tap “Wi-Fi.”
    15.Select the network from the list that begins with “Ring-.”
    16.Close your Settings App and return to the Ring App.
    17.When you return to the Ring app, the app will automatically scan for available Wi-Fi networks. Select the network closest to your Ring Doorbell to connect it.
    18.The next step in the setup process will ask you to connect your Ring Doorbell to your Wi-Fi network.
    19.Once your Ring Doorbell has completed its update and setup, push the front button to run a test call.



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Written by John Dravinski
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