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  • Disable software firewalls and anti-virus software. (This must be done for the rest of the troubleshooting to succeed. After troubleshooting, you will want to consider turning these back on, again.)

    Check whether the wireless computer gets a signal from the router or access point. If not then:

    Go to any computer that is wired to the router or Improving wireless range
    Overview Improving wireless range
    Verify all the settings in Step 2a match the settings in the wireless computer.
    If WEP is enabled, verify that the WEP settings from Step 2a match the settings in the wireless computer.
    If there is a signal from the router or access point to the wireless computer, then check for a valid computer IP address. (If it is 0.0.0.0 or 169.254.X.X, it cannot be a valid IP address.)
    Reset the router or access point.
    If this does not solve the problem, then optimize your wireless transmission.

    For more assistance call us at 1-800-603-4024



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  • 1. Perform power cycle and then check the LED status
    2. Check the encryption type
    3. If above given points won’t resolve the issue then try resetting your device to factory defaults and initiate the setup again and that will resolve the query for sure. You are good to go.



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  • To resolve this issue kindly follow these steps:-
    1.Reboot the cable modem.
    2.Reboot the linksys router.
    3.Update the firmware of your router.
    4.Verify if signal is strong through the cable modem.
    5.Disable WPS within the router admin (Advanced Settings > Wireless > Wi-Fi Protected Setup).
    6.Change the ‘Channel’ for 2.4Ghz from Auto to Channel 1 within the router admin (Advanced Settings > Wireless > Wireless Setup)
    7.Clone the ‘MAC Address’ by clicking on the “Clone Your Computer’s MAC Address” button within the router admin (Advanced Settings > WAN > Internet Setup).
    at last you can try this step:-
    8.Go to Advanced Settings > LAN > Host and LAN Settings Change “Enable DNS Proxy” to Off Save.
    your issue will be fixed with these steps if not just reset the router and re configure it.
    for any help feel free to call us on 1-800-603-4024.



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Written by tyler
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