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DON TOMLIN
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To resolve this issue kindly follow these steps:-
1.Reboot the cable modem.
2.Reboot the router.
3.Update the firmware of your router.
4.Verify if signal is strong through the cable modem.
5. check whether configuration of extender is done properly.
if problem still persists kindly reset your extender and re setup your device with fresh settings.
To Re setup your extender kindly follow these steps:-
1. connect your extender in a direct wall socket near by your router for setup.
2. press wps button on your extender for 3-5 seconds.
3. press wps button on your router (you can do it by accessing router main page also).
4. it will be connected to your routers network.
5. you will see your network name with ext affixed in it.
6. connect to the same network .
7. it will open a setup wizard for you.
8. follow the on screen instructions and you are good to go now.
9. you can Login to the web user interface of your netgear WiFi Extender using
http://myWiFiext.net but the device should be connected to extender network.
(if problem still persists you can reset your device.)
for any help feel free to call us back on 1-800-603-4024.
1. connect your extender in a direct wall socket near by your router for setup.
2. press wps button on your extender for 3-5 seconds.
3. press wps button on your router (you can do it by accessing router main page also).
4. it will be connected to your routers network.
5. you will see your network name with ext affixed in it.
6. connect to the same network .
7. it will open a setup wizard for you.
8. follow the on screen instructions and you are good to go now.
9. you can Login to the web user interface of your netgear WiFi Extender using
http://myWiFiext.net but the device should be connected to extender network.
Reset the extender by usinf paper clip, press and hold the reset button for about 10 until light starts blink. Once the extender is reset go ahead and configure it again with different name and password .
For more assistance call us at 1-800-603-4024 and get additional help from expertise