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  • 1.Open Device Manager
    2.Find “Network Adapters” in the list and expand it
    3.Tap and hold or right click on “Wireless-AC Network Controller” and open its properties
    4.Along the top of the dialog box, open the Driver tab
    5.Hit the Advanced tab. This is where you’ll change bands.
    6.The dropdown “Value” box on the right will have options for 2.4GHz, 5GHz and Auto when the Property box on the left has “Band” highlighted.
    7.Select your desired band, hit OK, and you’re good to go.



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  • Connect your computer with router
    Log into your router page
    Go to wireless
    Disable the 5G band
    Click apply to update the settings .

    If the problem still persist you can contact us at 1-800-603-4024 for more assistance.



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  • To change the channels of router kindly follow these steps:-
    1. Press windows + R key that will open run window for you.
    2. Type CMD in the run box.
    3. Open Ipconfig and check network statistics.
    4. Open your default gateway in any browser.
    5. Type your user name and password . (Default user name – admin password-password).
    6. It will open router main page then you need to go to wireless section .
    7.now from here you can manage the settings of your router.
    for any help feel free to call us back on 1-800-603-4024.



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Written by Judy
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