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2 comments
  • 1. Try power cycling the modem
    2. Check the ethernet cable and physical connection
    3. If these mentioned steps doesn’t resolve the issue try resetting your Modem to factory settings and configure the device again with the router that will resolve the query.

    For any issues feel free to give us a call at 1-800-603-4024



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  • As you have mentioned that your modem keeps shutting down while you are trying to connect your linkys ea 6350 router, In this case kindly follow these steps:-
    1. power cycle your modem first.
    2. check the power connection of modem.
    3. kindly make sure your router is connected directly to a wall socket. there should not be any surge protector or extension cord.
    4. if problem still persists kindly reset your modem and reconfigure it again.
    for any help feel free to call us back on 1-800-603-4024.



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Written by LARRY OBSORN
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