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SALVATRICE SMITH
Nighthawk r 6900
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Thanks for sharing our concern with us,This means that the router does not recognize your USB storage device. It might have interoperability issues. Try inserting your USB storage device into another USB port, or use another USB storage device.
For any help feel free to call us back on 1-800-603-424.
1. Could be an issue with the usb port
2. Try using another cable and that might resolve the issue