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2 comments
  • 1.In order for the extender to work, devices have to connect to the extender and the extender has to connect to the router
    2.Another possibility is that the router has MAC address filtering
    3.It could be blocking devices from connecting through the extender. You will have to adjust the filter if it is enabled.



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  • Yes, Its possible that your devices are connected with our extender but there is no IP address this is because of connectivity issue in between your router and extender. So in this case kindly power cycle your router and extender both and check again. If problem still persists kindly reset your extender and re setup again.
    For re setup kindly follow these steps:-
    1. connect your extender in a direct wall socket near by your router for setup.
    2. press wps button on your extender for 3-5 seconds.
    3. press wps button on your router (you can do it by accessing router main page also).
    4. it will be connected to your routers network.
    5. you will see your network name with ext affixed in it.
    6. connect to the same network .
    7. it will open a setup wizard for you.
    8. follow the on screen instructions and you are good to go now.
    For any help feel free to call us back on 1-800-603-4024.



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Written by john b
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