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Barbara r
Internet keeps dropping on my routers connection ....what should i do?
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1. power cycling it might resolve the issue
2. resetting the cable modem
3. check with ISP
4. Reinstall network card drivers
5. One possible cause is a virus or spyware infection.
Power cycle the modem and router.
Plug your router directly into wall socket if it is plugged into any surge protector
Place your router on high position
If you have any interference machines like refrigerator, microwave oven near by router move your router to different location.
You can try reset the router and reconfigure it again.
Hardware issue might be possible.
If problem still persist call us at 1-800-603-4024.
To resolve the droppage problem kindly follow these steps:-
1.Reboot the cable modem.
2.Reboot the lnksys router.
3.Update the firmware of your router.
4.Verify if signal is strong through the cable modem.
5.Disable WPS within the router admin (Advanced Settings > Wireless > Wi-Fi Protected Setup).
6.Change the ‘Channel’ for 2.4Ghz from Auto to Channel 1 within the router admin (Advanced Settings > Wireless > Wireless Setup)
7.Clone the ‘MAC Address’ by clicking on the “Clone Your Computer’s MAC Address” button within the router admin (Advanced Settings > WAN > Internet Setup).
at last you can try this step:-
8.Go to Advanced Settings > LAN > Host and LAN Settings Change “Enable DNS Proxy” to Off Save.
your issue will be fixed with these steps if not just reset the router and re configure it.
for any help feel free to call us on 1-800-603-4024.