0
Kurt Angel
.....
0 Subscribers
Submit Answer
0 Answers
Random disconnecting is indicative of poor WiFi which can be due to distance, blockage (walls, ceilings,mirrors, TVs, etc.) or interference from other wireless devices, not necessarily WiFi.
If your camera mounting on top edge try to move closer to the router, a Good power cycle will help you.
For more assistance call us at 1-800-603-4024
1. Try rebooting the camera system
2. Try to put the cameras close to the router
3. Avoid any type of network congestion
4. Try rebooting your router
As you have mentioned that you are getting disconnections on your arlo cameras kindly follow these steps here:-
1. power cycle your cameras as well as your base station first.
2. remove the batteries from camera and insert again after few minutes.
3. Try to put the cameras close to the router and remove the possible congestion from network.
4. at last just hard reset your base station and resync your all cameras.
these steps will fix your issue if problem still persists we have our best technician Leo for these kind of issues kindly give us call back on 1-800-603-4024.