Jun 27, 2017 09:10 PM 0 Answers Printers
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  • As you have mentioned that your hp printer is in error state and you are not able to print anything kindly check few things :-
    1.Check the print queue there might be some documents pending for rint.if any kindly clear the queue.
    2.First, try restarting your computer, printer and wireless router.
    3.check print spooler services of your printer.
    4.check the mode of your printer.
    5. check for the printer drivers is it properly configured.
    6.check the security of your computer some times it also block the printer.
    7. you might need to reconnect your printer to network again.
    for re setup of printer kindly follow these steps:-
    to setup your hp printer there are several ways i.e by usb cable , wps method or with the help of printer panel. you can connect your printer with usb cable first (if possible) then you can turn it into wireless device with the help of basic drivers.
    steps to connect your printer with your computer with usb cable :-
    1. turn on your printer and wait for few seconds.
    2. connect usb cable from your printer to computer.
    3. it will take some time as it will check updates and drivers automatically.
    4. wait for some time until you see the prompt your device has been successfully installed .
    5. just add the printer and you are good to go.
    steps to connect your hp printer:-(wireless setup)
    1. on your printer panel you need to press wi fi button then you will see a blinking
    light over there.
    2. then you need to go for wireless settings under settings you need to look for
    wireless setup wizard.
    3. your printer will search for available networks.
    4. select your network name and give the right password to it.
    5. click on connect it will be connected then you can print test wireless settings
    page .
    6. then you need to download software for your printer from official hp website.
    7. after downloading just follow the setup wizard and you are good to go now.
    (you can also connect your printer by wps method)
    for any help feel free to call us back on 1-800-603-4024.


  • Hold down the power button of your printer.
    Remove the power cable connected to it.
    wait for 20 secs ‘
    Now reconnect all the cables and turn on your printer.
    Now try to make the print again and your printer is working again.
    For further assistance call us at 1800-603-4024


Written by JILL
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